The account gets locked for security reasons after 6 failed login attempts. To reactivate it, you can change your password by clicking on Login > I forgot my password! at the top right corner of our homepage and unlock it using your new password. Alternatively, you can email us at support@stoiximan.com.cy from your registered email address, stating that you wish to unlock your account and we will contact you as soon as we have taken all the necessary actions.
My account has been blocked because I typed in an incorrect password several times. What should I do?
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