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English (CY)
Ελληνικά (Κύπρος)
English (CY)
Ελληνικά (Κύπρος)
Stoiximan CY (EN)
Account verification (KYC)
Account verification (KYC)
General Information (What/Why)
Why do I need to verify my account and what is the exact verification process?
How can I send my verification documents?
Identification Documents
What documents are required for my account to be verified?
How can a foreign citizen validate their account?
Proof of Address
Which documents are valid as proof of address?
Credit/Debit/Prepaid Cards
How can I validate a credit/debit/prepaid card used on the account?
How can I validate a card out of use?
How can I validate a disposable virtual card or an instant card?
How do I verify my withdrawal method?
Can I carry out a transaction before my account verification process is complete?
Other Documents
Why are additional documents requested in order to make a withdrawal?
How can I validate the Skrill Account?
How can I validate the Neteller Account?
How can I validate the Paysafecard Wallet?
How can I validate the bank account for my withdrawal?
Verification Timeframes
How long does it take for the verification process to be completed?
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