My betslip missed out only by one selection. Why hasn't my stake been refunded, as per the "Acca Insurance" offer?

The "Acca Insurance" offer is available for parlays of 5 to 10 pre-event football and basketball selections, with a minimum of 1.65 odds per selection, for specific events and markets. You can check the terms of the offer in the Offers> Acca Insurance section on our home page. If the above conditions are met, but your stake has not been refunded, you can get in touch with us through any available method in the Contact section.  

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